FAQS

My office is in the Buchanan Building located at 109 N Buchanan St, Spring Lake, MI

After scheduling your first session, I will send you a link to a secure and easy to use online Telehealth platform. Once you sign in you’ll enter my online waiting room and I will start the session once I see that you are ready to meet with me.

Yes, I offer in-person sessions at my office in Spring Lake, MI. When you arrive at my office, please seat yourself in our waiting room and I will warmly greet you at your designated appointment time.

I offer a sliding scale fee schedule that we can discuss at your first session.

We will get to know one another and you can determine if I’m a good fit for your counseling needs. We will discuss informed consent, confidentiality and answer any questions you may have. We will also talk about what brings you to therapy, and the goals you’re hoping to achieve.

Therapy takes time and the exact amount of time needed to reach the goals we establish and the frequency of when we meet depends on the nature of the problems presented, your personality traits and backgrounds, and your active participation in the therapeutic process.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.

• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.

I am currently in-network with Blue Cross Blue Shield, Aetna and Priority Health

If for any reason you are unable to keep your scheduled appointment, it is essential for you to notify me at least 24-hours in advance of your appointment time. This 24-hour notice provides me with the ability to offer your appointment time to a client who is on a waiting list to see me or who needs an urgent appointment. It is my policy to assess a fee of $50 for cancellations received with less than a 24-hour notice.

Appointments are generally 45-55 minutes in length.